I did contact the manager of the gym and was told there was nothing they could do to refund me even though I had renewed for a new contract. I had not been informed that I needed to cancel my contract 30 days prior to the end date, or it would be automatically renewed and be billed. However, to my dismay I was billed $250.00 for the previous contract and $480.00 for the new contract in March. In March of 2022 I decided to renew my contract for another three months and do two sessions a week. The personal training contract was for once a week for three months billed at $250.00 a month. The membership and contract started in December of 2021. I want to cancel to membership and personal training contract for various reasons such as lack of professionalism, miscommunication between parties, and inability to provide services as stated in a verbal personal training conversation. My name is vanessa, I am currently a member of crunch in the Marbach San Antonio Texas location. One of the worst annoying experiences I ever had anywhere at least in 3 different countries and continents. Johnny the manager will call to apologize for this incident and mistake, again to find my trainer texting me that to cancel, I have to email Johnny! What? I objected coz if this is the procedure, why did nobody tells me from the start, why you lied to me confirming it is cancelled, is it the first time to have someone cancel and you don't know the appropriate procedure? I don't understand what is that all about, and I refused to write an email now coz I did my part by texting and going in person and still they charged me, I want my refund and a BIG apology for wasting my time complaining and escalating as well.This is not what I expected when I trusted them on my debit card to deduct.I will circulate this message so anyone who wants to join them knows what kind of attitude they have and how Unprofessional. Last week May 20th, I texted my trainer that I need to cancel my agreement as I have to change my location to another state, he confirmed that I need to go in person to the branch to cancel, afterwards, I went immediately they stopped me at the doors claiming they already cancelled the agreement! it was offensive, embarrassing, and not acceptable to hush me and almost like go away! I reconfirmed if it's done already and the guys at the reception said yes Johnny will call ya as well to confirm.after a few days I found my card recharged! I called the branch again to have them confirm it was a mistake and will rectify it and refund. I joined Crunch Gym Garden Grove Branch starting April 18th 2022, I didn't pay an annual fee as I signed a contract to have a personal trainer every week, which entitles me to gym access. Saturday and noon to 5 p.m Sunday.įollow reporter Hilary Butschek on Twitter or at. To sign up for a membership, visit the presale center, which is open from 10 a.m. Its planned operating hours are Monday through Friday from 5 a.m.
![crunch gym crunch gym](http://www.shapefit.com/pics/abs-exercises-reverse-crunches.gif)
"We cater to the very beginner who's never had a gym membership to the experienced power lifter." "We think it's a pretty diverse, inclusive culture," Hibbard said. Other classes include yoga, Zumba and pilates.Īiming to market itself to people of all experience levels, Crunch's company slogan is "no judgments." The gym's signature class is called "The Ride," which incorporates weights with cycling set to a high-energy soundtrack. Visitors can opt into a membership allowing them to attend classes or receive personal training.Ĭrunch markets a fun and entertaining method to working out.
![crunch gym crunch gym](https://www.ksnt.com/wp-content/uploads/sites/86/2020/03/IMG_3834.jpg)
Crunch gym free#
The gym will include 70 pieces of cardio equipment along with free weights, two power lifting racks and three deadlift stations, according to plans for the space.Ī large open space inside the building will house rows of treadmills, ellipticals and other machines.